Top notch experience= success

We help companies to figure out what their users care about most, design top notch experiences, and accelerate your employees ability to deliver this.

What we’re good at?

We believe in your success and that amazing user experience can help you achieve the best results for your business, regardless of your field or target market.

Experience
Consulting

Sometimes you need to look far to see close. Our experts help you make sense of all your customer and user journeys.

Experience Infrastructure & Engineering

It's not enough to have a great experience, you also need to have the right tools to manage it day-to-day.

Experience Analytics

From in-house training to tailored service packages, we offer a wide range of experience analysis services.

Experience Visualization

In order to make informed decisions, you need to understand your experience. We can visualise yours for you.

Let us help you

Our approach

1

Business Challenge Review

We help you realize the biggest challenges you're facing.

2

Experience Collection and Preparation

Together, we'll collect and format all the relevant data and map out your current and desired experiences

3

Experience Analysis

We dive deep into your user experience, and aim to understand the underlying why.

4

New Experience Implementation

Implementation often happens in phases paired with vigorous testing.

How will you benefit?

Understanding the user experience of your business and overall market saves you time, money and energy in the long run, and can help you win, keep and grow your customer satisfaction.

Customer insights

Increased efficiency

Process automation

Data-driven innovation

Reduced costs

Market insights

We’ve helped them

We've partnered with many brand names to deliver insights and solutions to their problems with big data.

Happy clients

Don't just take our word for it – our clients frequently stay in touch with us and work with us on future projects that require top notch experiences.

Joe Bloggs

I work in product sales, meaning that we often need to use big and complex datasets to justify spending on the experience of our existing and potential customers. Experience Affinity's consultants helped us see the big picture with their experience improvement tools and expertise.

Emma Bloggs

As the in-house customer experience manager, it's sometimes had to understand which customer journeys are best for our customer needs. Experience Affinity's experience analysis helped us identify where we could improve and which journeys worked the best for us in the long term.

Contact us

Whether you have a request, a query, or want to work with us, use the form below to get in touch with our team.